Complaint
Posted 12/6/2023
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/06/23
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REDONDO BEACH, CA
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HORRIBLE!!!!!!
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Read these reviews and boycott Factory Wrench!! I couldn't believe the disrespect I got just from asking a simple question. Nathan cussed at me, belittled me, offended me, and he's lucky hes getting to be an old man or I would've felt the need to... Read More »
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Complaint
Posted 3/22/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/22/20
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REDONDO BEACH, CA
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Very hostile/emotionally unstable mechanic
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Called me an 'a#$hole' over the phone (unprovoked) because I politely queried his $90 diagnostic fee. Nathan (the only mechanic here) is a very unstable individual who I would not recommend to anyone. Beware of this guy and read the reviews from o... Read More »
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Complaint
Posted 8/3/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/03/19
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LOS ANGELES, CA
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Bad Business
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Small business with an emotionally unstable owner / operator, and I did not feel safe in his presence. Owner told my that my warranty battery arrived and to drive over to his shop and pick it up, then tried to sell me a Chinese piece of junk for $... Read More »
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Complaint
Posted 6/13/2011
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 06/13/11
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Carson, CA
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Review 6/13/2011
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The owner is very rude and disrespectful. I gave the man over a thousand dollars to work on my bike. Less than 30 days later my engine siezed. The before my engine siezed I went to his shop asking about an issue with why the bike was smoking and g... Read More »
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Complaint
Posted 6/11/2011
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1 Review
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0 Question
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22 Profile Views
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0 Answer
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Trustlinker since 06/11/11
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Review 6/11/2011
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this is the review i posted on yelp.... and then there's become more drama
"worst place ever. the owner has got some anger mngmt issues. and he charged me way too much after he said he was getting me a $500-700 deal. called the local factory pl... Read More »
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Complaint
Posted 2/3/2011
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 02/03/11
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Review 2/3/2011
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The owner of this company is a psycho maniac, he is rude calls women the "B" and the "C" word. He is absolutely unprofessional and does not deserve any business. He appears to be on drugs and has the Redondo Beach Police Department investigating h... Read More »
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Review
Posted 5/28/2009
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1 Review
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0 Question
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54 Profile Views
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0 Answer
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Trustlinker since 05/28/09
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Lawndale, CA
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Review 5/28/2009
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Tried out factory wrench in May/09. Super clean shop with friendly staff. This is a labor intensive repair center with special tools and years of knowledge. I was happy with the service because it was expalined to me and the pricing was terrific.... Read More »
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