Complaint
Posted 9/9/2011
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 09/09/11
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Review 9/9/2011
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As another reviewer wrote, if I could give zero stars I would. Keith West did our taxes for 5 years without issue. However all that changed for our 2009 returns. When my husband left his Westtax app't in 2/2009, Keith had been paid, but asked to k... Read More »
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Complaint
Posted 4/25/2011
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1 Review
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0 Question
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24 Profile Views
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0 Answer
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Trustlinker since 04/25/11
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Review 4/25/2011
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HORRIFIC!!! Unprofessional, negligent, and untruthful
I am currently undergoing an audit where Keith West assured me and my husband the audit was a mistake. We provided him all the requested paperwork to establish it was a mistake and he said H... Read More »
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Complaint
Posted 4/25/2011
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 04/25/11
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Review 4/25/2011
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I have been a customer of Keith West/ Westtax for several years. I was always happy with my returns and felt confident in his services with his "audit" protection plan.
Unfortunately, I was audited about one year ago and have been AMAZED with... Read More »
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Complaint
Posted 12/21/2010
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1 Review
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0 Question
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25 Profile Views
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0 Answer
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Trustlinker since 12/21/10
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Review 12/21/2010
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If there was a "ZERO" star rating it would be more appropriate. If you are smart you will not leave the office without your paperwork. The customer service is "HORRIBLE" they will screen your calls, not call you back, lie to you.. but take your mo... Read More »
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Complaint
Posted 8/31/2010
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1 Review
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0 Question
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35 Profile Views
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0 Answer
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Trustlinker since 08/31/10
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El Monte, CA
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Review 8/31/2010
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Worst service. This guy (Keith West) seriously does not have ethics. I paid him extra money for audit insurance. Never returned my calls!!! The headache and the extra money he cost me ( I paid him extra and I was charged extra thousands of dollars... Read More »
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Complaint
Posted 5/25/2008
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 05/25/08
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Review 5/25/2008
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Very poor service. Keith West told me that his sevices would take 2 weeks. It took 5 months. Never called to let me know anything. Now he wont release any of my paperwork for previous tax years. Find someone else to do your taxes, this guy and thi... Read More »
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