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OMG, i'm the lucky one !!!
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I too, received a post card from them offering a complementary cruise for 2 when attending their 90 minutes sales presentation. This sales presentation requires that you bring a second adult (your spouse or partner) but children are not allowed because of the limited spaces.
In order to do this, my wife and I planned to take a day off from work, so we can both attend during a week day when the kids are in school. We made the reservation for the sales presentation on 2/20/2012 and received a confirmation letter with the Reservation Code IMS100LON, Date 2/24/2012 Friday, and time of 11am.
On Friday, we drove 100 miles around trip to World Travel on 1501 Hughes Way Suite 100, Long Beach, CA 90810 1-800-843-2104. The young lady sitting at the receptionist desk (unfortunately didn't get her name because I was so pissed) told us that there is no sales presentation for that week. And with a real bitchy attitude, she said that there is nothing she can do for us. After I told her this is definitely going on the internet, an older lady in the office over heard and rushed out to us. She said that their reservation center was notified for the cancellation of sales presentation 2 weeks ago and apologize that I was still being scheduled to come and no one had contacted me for the cancellation.
But still, after PTO days taken and 100 miles driven, there was no offer for any compensation, not even an offering a rescheduling on site (not that I would take it). I was sent home empty handed. This "servicing" company definitely gets my zero star vote. But after reading all the other treads, I realize that I'm the lucky one! Because I received no service, I didn't ended up paying anything. Whew, time to go out and celebrate. :) Another lesson learned... When something is too good to be true.... IT IS !!
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