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Review 2/14/2011
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This company is totally incompetent. I would not recommend them. We had a simple IRA with coins and cash. Transactions to buy coins took over a month. Our coin dealer was totally frustrated with them. They constantly gave us the run around. If you are going to transfer funds, do it directly with your bank. It will take days. In their hands, they seem to wait 30 business days to even pick up a piece of paper. When we wanted to take out the coins in-kind, we were told erroneous information over and over again by different representatives.It cost us $7000 extra in taxes. They always attribute mistakes to training problems. Stay away from them. Definitely get professional advice
before completing any transactions. I expect more from an established financial organization.
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