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Review 9/20/2011
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So far, our experience with Pacific Pest Control has been pretty good. Awhile back, Craig was in the neighborhood, and he was checking on the new construction around us. He came up and knocked on our door and told me that there were rodents in the area. Sure enough, he was right! He pointed out and explained that along all of the houses there is a "J trim" and it's supposed to be sealed to the main wall or rodents are known to get into the walls. The builder is supposed to seal that area. Now, I didn't have to hire him to take care of the issue, but I liked that he was taking time to explain what was going on, and what I needed to do. I called up the builder and told him that he better get to my house as fast as he could to seal up the "J Trim", and he did.
I hired Craig for preventative measures. He sealed off all of the holes that mice could get in through, he closed them off with metal. I was really impressed with the work he did. I felt good that he didn't just put down a few traps and leave, but that he was proactive and took care of things before they became an issue.
Now, I have them treating my house for Wolf Spiders. I think it is because we are in a construction zone. So far, I don't think the products they're using are working, because the spiders keep coming! It's like Arachnophobia at my house! I'm freaking out! But, Pacific Pest comes out right away if I need them and I really like that. I used to have them every other month, but now I need them every three weeks. Craig has taken time to explain to me that the spiders need to crawl past the border where they've sprayed. I think they need better quality spray or stronger stuff!
I've been very happy with Craig and everyone there. They are thorough, and very nice guys. They show up on time, even if I'm running late! Craig is patient and explains everything he plans on doing and why. I appreciate that they are genuinely concerned when I am concerned. I will continue to stick it out with them because of these reasons, even though I still have spiders!
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