Kristen G.'s review of Consumer Advocates Group Experts, LLC

Consumer Advocates Group Experts, LLC

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Customer Reviews & Ratings
Complaint Posted 2/15/2012
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RIP OFF
I hired them in July 2011 to assist in my modification. Nathan Cass told me it would be easy,considering what happened in my city ie, Hurricane Katrina. I sent him $1900 and he tried to dip in to get more, but I caught that! I sent all my paperwork in the day it was requested. Of course, after they received the money, he no longer answered or returned my calls. In Dec. 2011, I called them to tell them the mortgage company sent me an offer, but it was to increase my monthly payment. I finally got someone on the phone!! It was Jen, who was supposed to be a supervisor. She told me that they had sent papers to reconsider on Jan. 10, 2012 and not to call again. I should email instead. I told her I have repeatedly emailed with no response. Also, they state the website would be updated every two weeks when mine wasnt updated for almost two months. Well, shocker, she lied! The mortgage company has foreclosed on me since they didnt get a response from Consumer Advocates! They attempted to contact them several times, but when received no response, they closed my file. THIS PLACE IS A SCAM!!!
 
 
 
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Additional Business Information
Hours   Our office is open Monday - Friday from 9am - 6pm PST. If you have any questions regarding your f Phone   (866) 214-0750 Address   100 West Broadway Suite 100
Glendale, CA 91210
Website   http://www.consumer-advocates-group.com Email  
Contact   Ryan Zimmerman Other  
 
 
 
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