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Review 5/4/2011
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The company has provided inconsistent information and has denies me the opportunity to speak with the lead attorney who is supposedly handling my case was told that the reason for this is because they have the right to protect their lawyers. A review of the bar number of the attorney Mr. Bruce Weiner; Bar number 78533 has revealed a number of suspensions and disciplinary actions being taken against him for illegal practices of a similar nature. I have been charged a retainer fee for a mortgage modification although as of 2009 it has become illegal to charge a retainer fee to conduct such transactions. The Federal Trade Commission has also notify me that this practice is indeed illegal. After inquiring about this practice, I have been told that they are using the funds in portions; that too is also illegal. The company is not trust worthy and of course is also refusing to provide a refund. My primary contact person has changed so many times and in order to reach associates I sometimes have to call the 1800 number for new clients and it is only then that I will be successfully transferred to the person that I had called previously with no response. Prior to my complaint the company also claimed to have an A+ rating with the BBB yet the BBB denied knowledge of this company.
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