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Review 10/6/2010
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I bought and paid for 4 tires, great price $270 shipped. I ordered them on 9/29/10 and received them via Fedex 0n 10/6/10. Pretty good from California to Houston, TX. The only problem with the transaction was the lack of communication from them. I normally check out a company before buying on-line. Didn't this time. I checked them out after buying and freaked out! I received an email confirmation saying that I would get tracking info within 48 hours. I never got tracking email so I started calling and emailing asking for tracking. They never acknowledged my emails and I got voicemail when I called them...adding to my paranoia. I was actually about to contact my Credit Card Co. to initiate a chargeback when the tires showed up today, exactly one week after I ordered, which is not bad for ground shipping. The prices are fantastic so I will probably try them again but I may call them to order so I can be sure that the tires instead of doing it on-ling. That way I will know the tires I order are in stock. I think this has been the crux of their problems - It does not seem that their on-line site keeps up with inventory and their customer service staff is non-existent (at least that is how it appears) so if a tire is ordered on-line and it is not is stock, it goes on backorder, but the customer never knows because they do not have the staff to communicate with customers effectively. I think I just got lucky and ordered tires that were in stock so even though I never heard from them....they had been shipped in a timely fashion.
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