Malinda K.'s review of Allied Interstate

Allied Interstate

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Complaint Posted 2/15/2010
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Review 2/15/2010
I spoke with a person my first call and he was insistent that I return the call after I faxed them a copy of my power of attorney since I was calling on behalf of my son. The second call a woman answered whose English was not very good. First she said if I paid with a debt card there would be a $13.95 fee. I asked about a check, then she said there would be a $6.95 fee. I asked how I could get around paying a "transaction fee". I could not understand and she put her manager on who did not speak the English language well either. By the end of the conversation I was down to a $3.95 fee. I said that I had never heard of paying a transaction fee to settle an account. He proceeded to tell me he was working within the law. I told him I was not paying anything until I checked with the better business bureau. Now I am glad I did. I will contact the company who my son owes and pay them directly or not at all.
 
 
 
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Additional Business Information
Hours   Phone   (805) 575-5400 Address   30699 Russell Ranch #250
Westlake Village, CA 91362
Website   http://www.irmc.com/ Email  
Contact   James Pond Other  
 
 
 
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