Business's response - by RobertLon 10/29/2012
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123College.com has clear outlined policies for FASFA and CSS Profile filing. We do not break these policies for anyone and everyone is treated the exact same way. We file the forms on a first come first serve basis. We would be happy to here more about your situation should you call us toll free at 888-737-4123. We will glady make the situation right if in fact we were at fault. The fact is we are over 99% accurate in our FASFA filings which is the best in the industry. The information is checked over approximately 8 times before a form is ever submitted. We do not outsource any filings. They are all done in house at our home office in the USA.
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